wayfair.com is Measured by StellaService

  • Fast Refunds
  • Outstanding Phone Support
  • Outstanding Chat Support

StellaService Measured

Customer Support

Best Method of Contact: Phone
  • Email Support Response Time 6-12 hours
  • Phone Support Response Time 45 to 90 seconds

Shipping & Returns

  • Average Delivery Time 5-7 days
  • On-Time Delivery Greater than 90%
  • Returns Processing Less than 4 days
  • Return Policy for Most Items 30 days

StellaService Measured

About Wayfair