Wayfair leader image

Wayfair has earned an Elite Service Award from StellaService.

  • Elite Returns

StellaService

Customer Support

  • Email Support Response Time 6-12 hours
  • Phone Support Response Time 45 to 90 seconds

Shipping & Returns

  • Average Delivery Time 3-5 days
  • On-Time Delivery Greater than 95%
  • Returns Processing Less than 4 days
  • Return Policy for Most Items 30 days

StellaService Measured