zappos.com has earned the Elite Award from StellaService.

  • Stellar Phone Support
  • Fast Shipping
  • Stellar Email Support

StellaService Elite

Customer Support

Best Method of Contact: (800) 927-7671
  • Email Support Response Time 3-6 hours
  • Phone Support Response Time 1.5 to 2 minutes

Shipping & Returns

  • Average Delivery Time 3-5 days
  • On-Time Delivery Greater than 80%
  • Returns Processing Less than 7 days
  • Return Policy for Most Items 365 days

StellaService Elite

About Zappos